How to Contact Us
To contact our support team, you have two options:
1. Chat (Recommended & Fastest)
For 24x7 assistance, chat with our AI support bot by clicking the chat icon in our Help Center.
Our AI support bot has access to all of our internal support resources and is typically recommended for many support requests.
2. Email Us
You can email us at support@aidocmaker.com, which is monitored by our team.
- It is very important you email us using your Aidocmaker.com email in order to ensure your email is correctly received.
- We typically aim to respond within 2-3 business days, but our responses may take longer during periods of heavy support volume or holiday periods.
When Requesting Support via Email
Please include the following information:
- Contact us from the email you used for Aidocmaker.com
- Provide a description of the issue you're seeing
- If it's related to your subscription, please include a copy of your receipt or last 4 digits of your payment card for verification
- If it's related to a software issue, include screenshot(s) of the issue so that we're able to investigate
